Frequent-Asked Questions

  • How do I use a voucher code?

    To use any voucher code shown in this page, kindly copy the code and go to our training platform page. After selecting the course that you would like to enroll into, simply just paste the code into the voucher code box during check-out before making any payment. If you encounter any issue with the voucher code, kindly let us know.

  • I am new to this platform, how do I get and use the 30% First Timer Benefit Offer?

    To get this special promotion, you just need to register as a new user in our training platform and will get a special discount (for any 1 course) offered there. This promotion is not eligible for Energy Manager Training Course (EMTC) only.

  • Can I use two different voucher codes together for the same course when I check out?

    No, you cannot use 2 voucher codes at the same time. This applies to the First Timer offer, as you cannot use any voucher code on top of that offer.

  • Is there any expiry date for the voucher code / offer stated here?

    Yes, there is if it is written beside the promotion voucher. If there is no written date for the offer, then it is permaneant available till further changes.

  • Is there any limit to how many times I can use the same voucher code?

    We do not limit the times a single account can use for the same voucher code, however for some exclusive promotion offers, we limit the number of usage to eg: 100 available redeem times only. Vouchers given are on a first-come-first-serve basis.

  • Are there any CDP for REEM claimable? How to claim this CDP?

    Yes, the allocated CDP for each course will be written within the course details. Kindly check to know the amount claimable. For your information, REEM are required to earn at least 8 CDP for each renewal. To successfully claim CDP from self-paced learning courses, you are required to finish all course contents as well as quizzes and after that you can contact us to proceed this CDP claiming. CDP is recongnized by Suruhanjaya Tenaga (Energy Commission Malaysia)

Contact us

General Inquiry : +6011-36843060

Training Inquiry : +6016-7167248

Email to us : inquiry@optimalsystems.my

Office Address

106-02 Block N29 (PROSPECT) Faculty of Chemical Engineering, UTM Johor Bahru, 81310 Johor Bahru, Johor

Operating Hours: Sunday – Thursday (9.00 am – 5.00 pm)